Depression Screening and Follow-Up User Stories: San Diego


This resource uses fictional patient stories to illustrate how depression screening and follow-up information moves across practices, behavioral health providers, health plans, and other care partners. The scenarios follow patients from an initial depression screen through additional assessment, referral, treatment, follow-up, and closure of the Depression Screening and Follow-Up quality measure gap. They highlight opportunities to improve documentation, coding, data exchange, workflow coordination, and the timely capture of qualifying follow-up services. Practices and partners can use these user stories to examine current-state processes, identify gaps, and design more reliable workflows that support patient care and accurate measure reporting.

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