Enhanced Care Teams Webinar


These webinar slides provide practical guidance for strengthening enhanced, team-based models of primary care. The session reviews the benefits of distributing responsibilities across the care team, assessing current staff roles, and identifying opportunities to expand team-member contributions. It also covers small-scale testing through Plan-Do-Study-Act cycles, staff training, clear protocols and scripts, workflow development, and strategies for building confidence and organizational support for new responsibilities. A behavioral health screening example demonstrates how practices can shift appropriate tasks to medical assistants, monitor results, and scale successful changes across care teams. Practices can use this resource to support care-team assessment, role development, workflow implementation, and completion of the related EPT milestone.

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