DescriptionThis recording is Part 2 of a Center for Care Innovations session focused on applying design methods to quality-measure improvement. The session supports teams in examining the operational, data, and patient-level factors affecting measure performance; identifying root causes; and developing practical solutions that can be tested within existing workflows. Participants can use this resource to engage care teams, clarify improvement priorities, test changes, gather feedback, and refine processes that support more reliable quality reporting and care-gap closure.