These slides are from the Access Track of the February 2025 EPT Learning Session, led by Coleman Associates in partnership with the Learning Center. The session focuses on advanced schedule management strategies that help practices improve access to care while maintaining operational efficiency and continuity. Participants learn how to assess demand and supply, evaluate current scheduling practices, select tactics appropriate to their sites and service lines, design and test revised schedule templates, and communicate changes to support staff adoption. Practices can use this resource to identify opportunities to increase capacity utilization and develop actionable improvements to patient scheduling and access workflows.