Building and Sustaining Referral Care Teams Workshop


These workshop slides provide practical guidance for building and sustaining care teams that coordinate patient referrals across healthcare and community partners. The session supports teams in defining shared goals, clarifying responsibilities, establishing communication and referral workflows, and tracking whether patients successfully connect with services. It also addresses the relationships, infrastructure, and ongoing improvement processes needed to maintain effective referral coordination over time. Practices and partners can use the resource to strengthen team-based referral management, improve closed-loop follow-up, and support more reliable connections to clinical and community services.

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