Practice Coaching for Primary Care Organizations
Tailored support for primary care practices and health centers across California
High-quality support for effective population health management
The Learning Center is on a mission to scale primary care transformation across California.
Our coaching packages support California's diverse healthcare ecosystem and communities to achieve improved population health equity. Coaching enables practices to close care gaps through outreach and planned care as well as integrating behavioral and social health screening and response workflows.
We offer two types of coaching:
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General practice coaching
Provides support to build or strengthen care team capabilities across the population health building blocks, including empanelment, access, data, and models of care. Practices select a population of focus, such as adults with chronic conditions, children and youth, or people living with behavioral conditions health. Practices also select a pilot site to apply the evidence-based approaches through small tests of change.
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Specialized practice coaching
Provides targeted and deep technical support from subject matter experts to improve performance on specific quality measures, like childhood immunization status, or selected population health management building blocks, including empanelment, access, data, and models of care. Similar to the general practice coaching, practices receiving specialized coaching select a pilot site to apply their learnings and then scale appropriately.
Did you know?
Research shows that practices who participated in coaching, as compared to those that didn’t, had:
- Greater improvements in the quality of care provided.1
- Increased uptake of evidence-based guidelines.2
- Z. Nagykaldi, J. W. Mold, and C. B. Aspy, “Practice Facilitators: a Review of the Literature,” Family Medicine, Sept. 2005 37(8):581–88.
- N. B. Baskerville, C. Liddy, and W. Hogg, “Systematic Review and Meta-Analysis of Practice Facilitation Within Primary Care Practices,” Annals of Family Medicine, Jan.–Feb. 2012 10(1):63–74.
Coaching to unlock impact
We’ve built a network of best-in-class coaches with deep experience in population health management. Our coaches are ready to help different practice types across the state implement evidence-based guidelines.
Our coaching packages support consortiums, delivery systems, medical groups, health plans, public hospitals, and others to:
Translate our population health management curriculum into sustainable protocols and workflows that improve patient outcomes and reduce disparities.
Test, implement and scale changes to achieve shared goals, fostering greater alignment, coordination, and shared learning across payers, purchasers, and providers.
Spread successful models of care to more service locations in the network to maximize impact and improve quality scores.
Track progress through regular updates and performance reporting, including challenges, promising practices, and practice-level analytics.
The Learning Center facilitates meetings among coaches and subject matter experts to share best practices and solve challenges. That means a better experience for payers, practices, and technical assistance partners.
Ready to learn more?
Please fill out our Contact Us form and select “Coaching” as your topic of interest. We look forward to hearing from you