Intimate Partner Violence Implementation Toolkit

Create or Update Policies & Protocols

Policies and protocols create the organizational infrastructure for consistent, accountable IPV programming. They signal commitment, define expectations for the provider network, and protect members and staff.

Policy & Protocol Requirements

Core policies and protocols should address the following areas:

  • CUES Framework Delivery: Requirements for universal education delivery at multiple, designated encounter and entry types
  • IPV Screening Protocol: Frequency, validated tools, documentation standards, and training requirements
  • Disclosure Response: Tiered intervention protocol, warm handoff procedures, and safety planning requirements
  • Provider Network Requirements: Contract language requiring IPV training and screening at contracted sites
  • Privacy and Documentation: Guidelines for safe documentation, coding, EOB suppression, and data sharing
  • Member-Facing Resources: Standards for multilingual and accessible IPV resources

Resources

Access this full list to complete a policy and protocol gap analysis to establish your starting point.

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